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  • Your Position : Home > Services > Product Warranty

    WARRANTY PERIOD

    The Warranty Period is eighteen months from the date when the goods have been notified as ready for delivery or twelve months from the date of first commissioning (whichever is the shorterperiod).


    DEFECTS AFTER DELIVERY

    If any fault which under proper use appears in the generators within the specified, and is found on examination by us to be solely due to defective material and workmanship, We will make good by repair or, at our option, by the supply of a replacement after discussing with customers. Any part repaired or replaced, under warranty, will be delivered free of charge(via sea freight if outside the PRC).

    For those defects which have not been properly installed in accordance with recommended installation practices as detailed in the publication ‘Installation, Service and Maintenance Manual', or which have been improperly stored or which have been repaired, adjusted or altered by any person except ourselves or our authorized agents, or in any second-hand goods, proprietary articles or goods not of our own manufacture although supplied by us, we will be not liable for any expense and duty. 

     

    HOW TO CLAIM

    Any claim under this clause must contain fully particulars of the alleged defect, the model of the generators, S/N of generators (as shown on nameplate), and the name and address of the OEMs.

     

    Liability 

    Our liability under this clause shall be in lieu of any warranty or condition implied by law as to the quality or fitness for any particular purpose of the generators, and save as expressly provided in this clause we shall not be under any liability, whether in contract, tort or otherwise, in respect of defects in generators delivered or for any injury, damages or loss resulting from such defects or from any work undone in connection therewith.